Policy

FANCY NAILS & SPA – SALON POLICIES

1. Appointments & Walk-ins

We welcome both appointments and walk-ins.
Late arrivals over 10 minutes may result in shortened service time or rescheduling.

2. Cancellation / No-Show

Please notify us at least 3 hours in advance if you need to cancel or reschedule.
No-show clients may be asked to prepay for future bookings.

3. Service Satisfaction

If you are not satisfied, please let us know before leaving the salon.
We offer a 5-day fix/repair for gel, dip, and acrylic services.
No refunds on completed services, but we are happy to make adjustments for you.

4. Payment

We accept Cash, Credit/Debit Cards, and Apple Pay.
Prices may vary depending on length, shape, design, or special requests.

5. Hygiene & Safety

All tools are sanitized and disinfected according to state regulations.
For health reasons, we may refuse service if you have open wounds, fungus, or contagious conditions.

6. Personal Belongings

Please keep your phone, jewelry, and valuables secure.
Fancy Nails & Spa is not responsible for lost or damaged personal items.

7. Kids Policy

Children are welcome but must be supervised at all times.
Please keep kids away from nail stations, spa chairs, and hot tools.

8. Gift Cards

Gift cards are non-refundable and cannot be exchanged for cash.
They must be presented at the time of service.

9. Recording / Photos

Guests may take photos or videos as long as they do not disturb other clients.
Marketing photos/videos taken by Fancy Nails & Spa may be used on our social media.

10. Nail Guarantee

Acrylic/Dip/Gel: 5-day fix guarantee.
Broken nails, chipping, or lifting within this time will be repaired free of charge.
After 5 days, normal service charges apply.

11. Waxing Policy

Please inform us of any skin sensitivity, medications (Retin-A, Accutane), allergies, or recent chemical peels.
We are not responsible for reactions not disclosed prior to service.

12. Right to Refuse Service

For the comfort and safety of our staff & clients, we reserve the right to refuse service to anyone demonstrating disrespectful, inappropriate, or unsafe behavior.

Thank you for choosing Fancy Nails & Spa. We truly appreciate your support!